Chief Sales and Marketing Officer, and President, Labor
Michelle Zettergren
Chief Operating Officer
Brian Murray
Chief Analytics Officer
Dr. Urvashi Patel
Chief Medical Officer
A. Bartley Bryt M.D.
Chief Information Officer
Arun Bhatia
Deputy General Counsel & Chief Compliance Officer
Joseph Brennan
Senior Vice President, Human Resources
Julie Bank
President and Chief Financial Officer
Jim Cusumano
As President and CFO of the company, Jim is responsible for leading the company, setting the company's strategic direction, and running day-to-day aspects of the business, financial planning and analysis, business performance reporting, and risk management. Jim led ownership/debt reorganizations and oversaw efficiency reviews that led to savings of $3 million yearly. Revenue has nearly tripled during his time at the company.
Prior to Brighton, Jim served as CFO of a startup, National Healthcare Resources, an episode management company focused on managing care for work-related injuries on behalf of property and casualty insurers. During his tenure, the company developed a specialty preferred provider group, built a telephonic case management strategy to manage episodes, and hit $170 million in annual revenue before being sold to Concentra Managed Care. Jim began his career at Deloitte and is a member of the American Institute of CPAs and New York State Society of CPAs. He has a BA in Accounting from Pace University.
Chief Sales and Marketing Officer, and President, Labor
Michelle Zettergren
Michelle and her team work tirelessly to deliver personalized service and custom-fit solutions that put the needs of her clients and members first. Michelle joined the company in 2017 because of her desire to renew her career-long commitment to Labor and Public Sector plan sponsors with a trusted company that appreciates the value of delivering on its promise to its Labor clients.
Michelle brings over 20 years of experience in the health insurance industry, most recently as Chief Sales Officer at HPOne, and Senior Vice President and Chief Sales and Marketing Officer for ConnectiCare, a subsidiary of EmblemHealth. Michelle led ConnectiCare's efforts in the commercial and Medicare segments, with ownership of sales, account management, product, underwriting, group reporting, marketing, communications, and public relations. Prior to ConnectiCare, Michelle spent nearly 14 years at Anthem BCBS in various leadership roles in sales and underwriting focused on Labor.
Michelle completed Labor Relations training with the University of Connecticut’s Office of Labor Relations. She is a certified Mediator and has consulted in numerous Labor negotiations, and has served as an expert witness for Labor in several arbitration and mediation disputes. Michelle serves on multiple local and national boards including the American Association of Payers, Administrators and Networks (AAPAN) and she proudly serves as co-Chair for Special Olympics Connecticut.
Chief Operating Officer
Brian Murray
Brian has direct oversight and accountability for the company’s provider networks and day-to-day operations, and is responsible for the growth, health, and financial initiatives of daily operations across all lines of business. He ensures that our team delivers solutions that significantly reduce healthcare costs and improve healthcare quality. Brian is charged with successfully executing the company's mission and short- and long-term strategies.
Prior to joining Brighton, Brian served as Chief Operating Officer of Anthem’s Empire BlueCross BlueShield HealthPlus Plan in New York, where he oversaw operations for a $2 billion Medicaid plan in New York that represented 460,000+ members. From 2012-2014, he ran statewide operations representing more than $600 million in annual revenue as Chief Operating Officer for Anthem’s Amerigroup Community Health Plan of New Jersey. Brian also served as Senior Market Director at WellCare Health Plan of New York. Additional experience includes The Brooklyn Hospital Center, New York Presbyterian Health System and Creative Health Concepts. Brian graduated from St. John’s University with a BA in Speech.
Chief Analytics Officer
Dr. Urvashi Patel
Urvashi is the Chief Analytics Officer at Brighton Health Plan Solutions with responsibility for actuarial and analytical functions. She assists our teams in using client data to reach their clinical and financial goals.
Prior to joining Brighton, Urvashi was the Associate Vice President and Chief Data Scientist for the Care Management Division of Montefiore Health System. While at Montefiore, she oversaw the data management and governance, business intelligence and reporting, and data science and research. She was responsible for all aspects of advanced analytics and research, analytic activities for academic and grant-funded research and program evaluation for care management programs, and support for hospital-based program evaluation.
In a previous role, Urvashi headed Research and Development, Informatics for Horizon Healthcare Innovations at Horizon Blue Cross-Blue Shield of New Jersey. She holds a PhD in Health Services Organization & Research from Virginia Commonwealth University/Medical College of Virginia; an MPH in Health Administration from the State University of New York at Albany School of Public Health, Albany, NY, where she also earned a BS in Biology and Chemistry. Urvashi is Assistant Professor at Albert Einstein College of Medicine in the Family and Social Medicine, Epidemiology, and Population Health departments.
Chief Medical Officer
A. Bartley Bryt M.D.
Bartley joined Brighton Health Plan Solutions in 2016 as Chief Medical Officer. In that capacity he leads our in-house team of nurses and other clinicians who perform utilization review, case management, and other Medical Management services to lower costs for our clients while ensuring our members receive the most appropriate care.
Prior to Brighton, he served as Chief Clinical Officer of Brighton Health Group and as Executive Vice President, Chief Operating and Clinical Officer of three divisions at CareCore National, LLC from 2009 to 2014. From 1997 to 2009, Bartley served in numerous leadership positions at UnitedHealthcare/Oxford Health Plans; his responsibilities included physician performance profiling, medical and population management.
He began his career at Kaiser Permanente after earning a Master's in Public Health from the Columbia School of Public Health and completing a fellowship in Preventive Medicine at Cornell. He completed a Pediatrics residency and Chief Residency at NYU, obtained his Doctor of Medicine from State University of New York (Cum Laude, Alpha Omega Alpha), and he received a BA in Philosophy from the University of Vermont (Phi Beta Kappa). He remains a Fellow of the American Academy of Pediatrics most recently re-certifying in 2012.
Chief Information Officer
Arun Bhatia
Arun joined Brighton Health Plan Solutions in April 2014 to head the technology team as Chief Information Officer. He is responsible for the oversight of the technology operations, infrastructure as well as introduction of new solutions and technologies for the future.
Prior to Brighton, Arun served as Chief Information Officer of Healthfirst, a managed Medicare, Medicaid and long term care health plan service over 1.1 million members in NY metro area. During his tenure at HF, the organization grew from $4 billion to over $7 billion and improved its clinical quality and earned top quality rating in NY for Medicaid and a 4 star rating for its Medicare plan. He also served as a Sr. Vice President of Information Systems for MagnaCare. Arun holds an Engineering degree in Electronics Engineering with specialization in Computer Science from Delhi Institute of Technology and has attended management programs at University of Phoenix, AZ.
Deputy General Counsel & Chief Compliance Officer
Joseph Brennan
Joe is responsible for the operations of the company's Law and Compliance Department. He provides strategic advice to company executives on legal, regulatory and compliance matters. He joined Brighton in 2012.
Prior to Brighton, Joe served as an Assistant Commissioner in the New Jersey Department of Banking and Insurance, where he established and supervised a staff of over 100, responsible for the investigation of civil insurance fraud. In private practice, Joe represented both private and municipal entities specializing in government, labor, and employment law.
Joe earned his law degree while serving in a major law enforcement agency, working up through the ranks to various executive positions. Joe is a member in good standing of the New York, New Jersey, and District of Columbia bars. Joe graduated from Seton Hall University School of Law and also holds an MPA in Public Administration and a Masters in Criminal Justice from the City University of New York.
Senior Vice President, Human Resources
Julie Bank
Julie is an influential Human Resources leader with more than 20 years’ experience managing all aspects of HR for growing businesses. Since joining the company, Julie has continually developed and implemented strategic approaches to recruiting, hiring, and retaining career-oriented, talented people. She is regarded as a valued strategic advisor to the executive leadership and operational leadership teams.
In prior roles, Julie served as a Human Resources Consultant, managing all aspects of Human Resources for hundreds of employees in multiple locations.